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Customer Care

Shipping & Returns

Shipping costs

 

To ensure that your shopping experience with us is enjoyable and hassle free we have endeavoured to make the shipping process as efficient as possible.

 

Shipping is free for Australian orders.

A flat rate of $25.00 applies to international orders.

 

Delivery

 

Orders will be dispatched from our warehouse within 24 hours of receipt of the order not including weekends or public holidays.

Please contact us if you have not received your order within 10 business days.

If incorrect address details are provided and the parcel is returned to us you will be charged for a re-delivery fee.

 

Returns

 

Should you make an error when ordering online, Oskyn will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

 

Please contact our customer care team via our contact us page should you wish to return an item and they will provide you with instructions on what to do.

 

If you have any further queries regarding our shipping and returns policy please contact us.

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